Frequently asked questions about Elevale

A strategic execution platform connects your direction, OKRs, live KPIs, tasks, and market intelligence in one system, so leadership can run the business from a single command centre instead of scattered slide decks and spreadsheets.

Elevale covers strategic direction, unlimited OKR creation, KPI tracking, live dashboards, a Live Business Health Score, task and team management, market intelligence, an AI strategic advisor, company wiki, process map, customer journey mapping, certification pathway, BD logging, and integrations through the App Marketplace.

Elevale is built for business directors and leadership teams in SMEs and growing businesses who need enterprise-grade strategic execution without enterprise complexity.

OKR tools focus on goals and check-ins. Elevale is a full strategic execution platform: direction, OKRs, live KPIs, market intelligence, tasks, wiki, and team alignment in one command centre. Compare options on our compare hub.

Yes. Elevale includes unlimited OKR creation, live KPI tracking, live dashboards, and a Live Business Health Score that ties performance back to strategic priorities. See OKR management and KPI tracking for detail.

Strategic Direction is your living business strategy: a structured, versioned profile built across six permission-gated tabs covering overview, strategic analysis, market position, systems, financial analysis, and team structure. It captures where the business stands, where it's heading, what's blocking progress, and who delivers the strategy, then powers OKRs, KPIs, Process Map, health scoring, certifications, dashboard widgets, and AI advice from that single source of truth.

A guided walkthrough typically takes around 25 minutes for a first structured profile. You can refine each tab over time as the business evolves. The brief is living, not a one-off exercise.

Overview (mission, goals, challenges, operational zones), Strategic Analysis (SWOT, partners, capacity), Market Position (audience, USPs, competitors), Systems (health scores, SOPs, dependencies), Financial Analysis (metrics, narrative, finance KPIs), and Team Structure (org chart, retention, performance).

OKRs (Objectives and Key Results) are a simple planning framework. An objective describes what you want to achieve. Key results are the measurable outcomes that show you are making progress. Elevale keeps both in one workspace your leadership team shares.

No. Elevale includes unlimited OKR creation at company, department, and team level. Add objectives and key results as your business grows without hitting artificial caps.

Yes. Connect key results to KPIs that update from integrations like Xero, HubSpot, LinkedIn, and more. When the underlying metric moves, OKR progress reflects real movement instead of manual spreadsheet updates.

Customer journey mapping documents how prospects and clients move through your business: every touchpoint, handoff, and experience from first contact through retention. Elevale keeps the full journey in one workspace your leadership team shares.

A pipeline tracks deal stages. A journey map tracks the full customer experience, including marketing touchpoints, onboarding, delivery, and retention. Elevale connects both so you see where customers struggle beyond where deals sit.

Yes. Assign owners to individual touchpoints and handoffs so marketing, sales, and customer success see who is responsible for each part of the experience before issues show up in reviews.

Process Map is where your team builds and defines internal operational workflows (steps, handoffs, dependencies, and bottlenecks) in one workspace. Assign individuals, connect KPIs and technologies, identify gaps, log changes, and document processes the whole team follows consistently.

Customer journey mapping tracks how prospects and clients move through your business. Process Map tracks internal operational workflows, how your teams deliver work, hand off between departments, and connect to systems. Some workspaces show one or the other depending on plan and configuration.

Yes. Connect process steps to live KPIs so performance at each stage ties to the metrics leadership already tracks. When underlying numbers shift, you can see which part of the workflow is affected.

Elevale plans start at $15.00 per user per month for Foundation, $23.00 for Business, and $30.00 for Professional. Enterprise pricing is custom. All plans include a 14-day free trial.

Yes. Every plan includes a 14-day free trial with full access to the features in your chosen tier. You can cancel anytime during the trial.

Many teams use Elevale to consolidate strategy, OKRs, KPI tracking, task management, and team alignment that would otherwise sit across separate project management, BI, and planning tools.

Foundation includes unlimited OKR creation, KPI tracking, and strategic direction. Most growing leadership teams choose Professional for AI advisor, wiki, process map, and certification pathway.

Yes. Yearly billing gives you two months free compared to paying monthly. Toggle between monthly and yearly pricing on the plans above.

OKR tools focus on goals and check-ins. Elevale is a full strategic execution platform: direction, OKRs, live KPIs, market intelligence, tasks, wiki, and team alignment in one command centre. Compare options on our compare hub.

No. Which features you can use depends on the plan you choose. Foundation, Business, Professional, and Enterprise each unlock different capabilities, from core OKRs and KPIs on Foundation to dashboards, integrations, and chat on Business, and wiki, AI advisor, and certification on Professional. Compare what is included in each tier on our pricing page.

Yes. Elevale connects to finance, CRM, and operational tools through its App Marketplace so KPIs update automatically and stay linked to your strategy.

Many leadership teams use Elevale instead of juggling strategy slides, Asana or Monday for tasks, and spreadsheets for KPIs. Elevale connects direction, OKRs, live KPIs, and team alignment in one command centre. See side-by-side comparisons on the compare hub.

Enterprise pricing is based on your team size, deployment scope, and support requirements. We provide a tailored quote you can share with finance and leadership before you commit.

We align rollout to your strategic priorities. Enterprise includes structured deployment planning, workspace configuration, and adoption support across teams.

Enterprise workspaces use role-based access, encryption in transit and at rest, and documented security practices in the Trust Centre. SSO, SCIM, and regional data residency are available where your organisation requires them.

Enterprise includes tailored deployment support: rollout planning, workspace configuration, and ongoing alignment to your strategic operating model.

Smaller teams can start on a 14-day free trial via self-serve plans. For larger deployments, we recommend a discovery conversation so we can scope licensing, security requirements, rollout, and support from the start.

Visit the Trust Centre for security controls, GDPR compliance, data retention, and subprocessors. Platform documentation lives in the help centre.